T(doyc)IF

Random thoughts for Friday:

** Thank (deity of your choice) it's Friday.

** This has been my week -

Monday - get to work at 7:50am and I am immediately whisked off to training. We have 3 call centers in Houston and the hurricane damaged em so we get a crash course in Medicaid calls.

Tuesday - get to work, we are ushered off into a different training room where we will be taking calls so that the people who came down from Houston can be close so we can ask them questions since we got 6 weeks of training in one day. I don't have all the necessary programs installed so I am told to sit tight and wait. And I do. 4:30 comes, time to go home. So I go home. Calls taken for the week=0.

Wednesday - Still don't have the necessary programs installed. I surf the web all day text friends and that's about it. Calls taken for the week=0.

Thursday - Still don't have the systems...the issue is escalated. By noon, nothing has been fixed so I'm told to call the corporate help desk where they point me to a web page where I have to enter in 10 different tickets to get the access I need. 4:30 gets here and still nothing. Calls taken for the week=0.

Friday - Get to work, still nothing. Read some blogs, paint some stuff and more stuff. (as a side note, if you go to those links, move the speed bar slider to "fast') It's almost noon and I'm told it's been escalated again.

I'm not complaining or anything but wow. This company is just full of fail.

Calls taken for the week=0.